DADEY ENT
Privacy Policy
What we collect when you send data, load a wallet, or run an agent desk on DADEY, and how we keep it.
Last updated: June 4, 2026
1. Introduction
DADEY ENT("we," "us") looks after the personal details you give us when you send data, load a wallet, or apply as an agent on DADEY. This page says what we keep and why.
2. Information We Collect
Account Information
- Full name, email address, phone number
- Password (stored as bcrypt hash - never in plain text)
- Role (customer, agent, reseller, etc.)
- Referral code and referral relationships
Transaction Data
- Wallet balance and funding history
- Purchase records (data, airtime, utilities, checkers)
- Payment method type (via Paystack - we do not store card numbers)
- Transaction references and delivery status
Technical Data
- IP address, browser type, device information
- Login history and session data
- API usage logs and rate limit metrics
- Cookies and similar tracking technologies (see Cookie Policy)
3. How We Use Your Information
- Provide, maintain, and improve our Services
- Process sends, wallet loads, and bill payments
- Send transaction confirmations, receipts, and account notifications
- Verify identity for OTP, 2FA, and password reset flows
- Detect and prevent fraud, abuse, and security incidents
- Calculate and distribute referral and agent commissions
- Respond to support tickets and inquiries
- Comply with legal obligations and regulatory requirements
5. Data Security
We implement industry-standard security measures including:
- 256-bit SSL/TLS encryption for all data in transit
- Bcrypt password hashing with salt
- Double-entry ledger accounting with immutable audit logs
- PCI-DSS compliant payment processing via Paystack
- Two-factor authentication (TOTP) support
- Role-based access control for internal staff
- Regular security audits and vulnerability assessments
6. Data Retention
We retain account and transaction data for as long as your account is active and for 7 years thereafter for regulatory and audit purposes. You may request account deletion, subject to legal retention requirements for financial records.
7. Your Rights
Under applicable Ghanaian data protection laws, you have the right to:
- Access your personal data held by DADEY ENT
- Correct inaccurate information in your account
- Request deletion of your account (subject to retention requirements)
- Export your transaction history
- Opt out of marketing communications
- Withdraw consent for non-essential data processing
To exercise these rights, contact supportdadey@gmail.com.
8. Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If we discover such collection, we will delete the information promptly.
9. International Transfers
Your data may be processed on servers located outside Ghana (e.g., MongoDB Atlas, Vercel). We ensure appropriate safeguards are in place for cross-border data transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or platform announcement. The "Last updated" date at the top reflects the most recent revision.
11. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at supportdadey@gmail.com.